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Your website brief: seven things worth writing down

You do not need to arrive with a technical specification. A clear picture of your business and the decisions ahead is a much better start.

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A useful website brief explains the business problem, the people involved and the outcome you need. You do not need to choose a framework or draw every screen before talking to a studio. That is part of the work you are asking for help with.

Here are seven things that make the first conversation more productive.

1. What needs to change?

Describe the situation in plain language. “We receive enquiries that miss the information we need” is more useful than “we need something modern”. Include what works today and should stay.

2. Who is the website for?

Name the main audiences and the tasks they arrive with. For a Belgian service business, include the languages customers use and the area you genuinely serve. Avoid trying to address every possible visitor equally.

3. What should someone do next?

Choose the main action: request a quote, book a consultation, buy a product or find practical information. Several actions can coexist, but they need a clear order.

4. What content already exists?

List your texts, images, brand files and project examples. Say what you own, what can be reused and what still needs creating. Include translations and who will approve them.

5. What must connect?

Mention booking tools, payment providers, stock systems or internal software. Name the actual tools if you know them. A desired connection still needs a feasibility check; it is not a promise that every system will cooperate.

6. What are the practical boundaries?

Share a budget direction and any genuine deadline. Explain why the date matters. If a launch depends on photographs, legal review or another supplier, put that dependency in the brief.

7. Who decides and who maintains?

Identify the person collecting feedback and the people approving content. Decide who will update the finished site and who should receive enquiries. A form with no agreed recipient is a surprisingly expensive decoration.

Keep it short enough to use

One or two clear pages can be plenty. Add references with a sentence explaining what you like about each: the navigation, the pacing, the product comparison. “Make it like this” leaves too much to guess.

You can bring this checklist into our project form. For comparing what comes back, read what to look for in a website quote.

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