1. About this policy
RDBK Studio respects the privacy of people who visit this website, contact us, or submit a project enquiry.
This Privacy Policy explains what personal information may be collected through rdbkstudio.com, why it is processed, how it may be stored and shared, and the choices and rights available to you.
For questions about privacy or personal data, contact:
2. Information we collect
We may collect information that you provide directly through the website.
This may include:
- your name;
- email address;
- telephone number;
- company or organisation;
- current website;
- industry or sector;
- information about a potential project;
- requirements or functionality;
- preferred website languages;
- expected timing;
- indicative investment range;
- preferred contact language;
- the contents of messages you send to us;
- your consent choices.
You are not required to provide information that is marked as optional.
When you visit the website, limited technical information may also be processed automatically. Depending on your consent choices and the tools enabled on the website, this may include:
- browser and device information;
- IP address and approximate geographic information;
- pages viewed;
- referring pages or websites;
- interactions with the website;
- visit duration;
- technical events and performance information;
- cookie and consent preferences.
3. How we use your information
We use personal information only where there is a legitimate reason to do so.
Information submitted through our forms may be used to:
- respond to your message;
- review a potential project;
- understand your organisation and requirements;
- decide whether RDBK Studio is an appropriate fit for an enquiry;
- continue a conversation you initiated;
- prepare a proposal or take steps towards a potential commercial relationship;
- provide support to an existing client;
- manage administrative, partnership, supplier or other business communications;
- protect the website against abuse, fraud or security incidents;
- maintain appropriate business records.
Where analytics has been accepted, information about website use may also be used to understand how people use the site and to improve its structure, content and performance.
4. Contact and project forms
RDBK Studio uses website forms for general messages and project enquiries.
Information submitted through these forms is stored within the website environment and may also be delivered to RDBK Studio by email.
Access is limited to people who need the information to review, respond to or administer the enquiry.
Please do not submit confidential, highly sensitive or unnecessary personal information through the website forms.
5. Analytics
RDBK Studio may use Google Analytics and related Google measurement technologies to understand how the website is used.
Analytics technologies are activated according to the consent choices presented through the website’s cookie-consent mechanism where consent is required.
Analytics information may include pages viewed, interactions, device and browser information, approximate location, traffic source and similar usage information.
We do not use website analytics to make solely automated decisions that have legal or similarly significant effects on visitors.
6. Cookies and similar technologies
The website uses or may use cookies and similar browser technologies.
Some technologies are necessary for the website to operate, remember preferences or maintain security.
Analytics technologies are used only in accordance with the consent choices available to the visitor where consent is required.
Further information is available in our Cookie Policy.
7. Why we process personal data
Depending on the circumstances, personal information may be processed because:
- it is necessary to respond to a request or take steps requested by you before entering into a contract;
- it is necessary for legitimate business interests such as operating and securing the website, handling enquiries and maintaining business communications;
- you have given consent, particularly for optional analytics or similar technologies;
- processing is necessary to comply with an applicable legal obligation.
Where processing relies on consent, you may withdraw that consent for future processing at any time.
8. How long we keep information
General enquiries and project enquiries that do not develop into an ongoing client relationship are normally retained for up to 12 months after the last meaningful communication.
Information relating to an active or former client relationship may be kept for longer where necessary for contractual, accounting, tax, legal, security or record-keeping purposes.
Analytics information is retained according to the settings configured in the relevant analytics service.
Consent records and security information may be retained for as long as reasonably necessary to demonstrate preferences, maintain security or comply with applicable obligations.
Information may be deleted earlier when it is no longer required.
9. Service providers
RDBK Studio uses selected service providers to operate the website and its related systems.
These may include:
- Hostinger, for website hosting and infrastructure;
- Google, where Google Analytics or related measurement tools are enabled;
- WordPress and the plugins used to operate forms, language functionality and website administration;
- the email service used by RDBK Studio for business communications;
- technical providers used to secure, maintain or back up the website.
Service providers may process information only to the extent necessary to provide their services or as otherwise permitted under their own applicable terms and privacy obligations.
RDBK Studio does not sell personal information.
10. International processing
Some service providers may operate infrastructure in more than one country.
As a result, personal information may in some circumstances be processed outside the country in which you are located.
Where applicable law requires specific safeguards for an international transfer, appropriate measures should be used by RDBK Studio or the relevant service provider.
11. Your rights
Depending on the law applicable to you and the circumstances of the processing, you may have rights concerning your personal information, including the right to:
- request information about how your data is used;
- request access to personal information held about you;
- request correction of inaccurate or incomplete information;
- request deletion of information in appropriate circumstances;
- object to certain processing;
- request restriction of certain processing;
- withdraw consent where processing is based on consent;
- request portability of information where applicable;
- lodge a complaint with the competent data-protection authority.
To exercise a privacy right, contact:
We may need to request reasonable information to verify your identity before acting on certain requests.
12. Security
RDBK Studio takes reasonable technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
No website, transmission method or storage system can be guaranteed to be completely secure.
13. Third-party websites
The RDBK Studio website may contain links to websites operated by third parties.
RDBK Studio is not responsible for the privacy practices, content or security of external websites. Their own policies apply when you leave rdbkstudio.com.
14. Changes to this policy
This Privacy Policy may be updated when the website, its tools, our processes or applicable requirements change.
The current version published on this page applies to use of the website.